Plateau Privacy Policy

Last updated: 15.02.2026

This Privacy Policy describes how Plateau (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from plateauplateau.no (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • web browser
  • IP address
  • time zone
  • cookies installed on your device
  • pages and products viewed
  • referring websites or search terms
  • how you interact with the Site

We refer to this as Device Information.

We collect this information using:

  • cookies
  • log files
  • web beacons, tags, and pixels
  • analytics tools

When you place or attempt to place an order, we collect:

  • name
  • billing and shipping address
  • payment information
  • email address
  • phone number

We refer to this as Order Information.

Together, Device Information and Order Information are referred to as Personal Information.

How We Use Your Information

We use your Personal Information to:

  • process and fulfill orders
  • handle payments and shipping
  • send order confirmations and customer service communications
  • detect fraud and manage risk
  • improve and optimize our website
  • analyze traffic and performance
  • provide marketing communications if you have opted in

Our legal basis for processing your data includes contract fulfillment, legal obligations, legitimate business interests, and your consent where required.

Sharing Your Information

We share Personal Information only with trusted service providers necessary to operate our store, including:

  • Shopify (e-commerce platform and hosting)
  • Google Analytics (website analytics)
  • payment providers
  • shipping and logistics partners

These providers process data only on our behalf and according to applicable privacy laws.

We may also share information if required by law or to protect our legal rights.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • enable essential site functionality
  • remember your preferences
  • analyze performance and traffic
  • improve your shopping experience
  • support marketing and advertising

You can control or disable cookies through your browser settings.

Marketing & Advertising

If you opt in, we may send you product updates, offers, or marketing communications.

You may unsubscribe at any time using the link in our emails or by contacting us.

You can also opt out of targeted advertising through your advertising platform settings.

Your Rights (GDPR / EEA Residents)

If you are located in the EU/EEA, including Norway, you have the right to:

  • access your personal data
  • correct inaccurate information
  • request deletion
  • restrict or object to processing
  • withdraw consent
  • request data portability

To exercise your rights, contact us at [email protected].

Data Retention

We retain your Order Information for accounting, legal, and warranty purposes unless you request deletion, or unless longer retention is required by law.

International Transfers

Some service providers may process your information outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

Contact

For questions about this Privacy Policy or our privacy practices, please contact:

Plateau
Oslo, Norway
Email: [email protected]